In today’s fast paced business environment, it is has become harder and harder for those concerned with quality management and service delivery related activities to keep track of all of their responsibilities as well as their required tasks without something falling through the cracks. The days of the yellow sticky note no longer suffice as a tool for us to organize the myriad of activities we are not only responsible to complete but also monitor and oversee. Our never ending attempts to remain focused appear to be futile in that we are growing ever busier and become easily derailed by sidebar activities and impromptu scheduled events. One advantage of having IBS software to manage quality processes is its ability to organize and streamline activities to address just these problems.
Quality Management 2.0 Blog
Topics: IBS Company News, Automotive Quality Management, CompliantPro, Quality Assurance and Quality Control, Customer Management Software, Corrective Actions and Preventive Actions, Compliance Software, Risk Management, Cost of Quality, Quality Data Management, Customer Q&A, Track & Trace, Crisis Management
I've been a sales engineer here at IBS for over five years now. I've witnessed firsthand the impact the financial crisis has had on companies. Recent events seem to be indicating a change for the better. Over the last year my trips to Detroit have quadrupled. As the health of the economy has begun showing signs of improvement, many of our customers, especially from the automotive industry, are significantly increasing production and sales. Every day I talk to customers who see the need for a quality control and for whom a quality management system becomes of significant importance. They believe that having a good QMS in-place is an important distinguisher from competitors. People are becoming more and more aware that Quality is not just a “service” that needs to be addressed but that it actually increases revenues and profit in the long run. Customer retention is continues to be recognized as critical to business health. A robust quality management system is recognized as the best safeguard of long term business relationships.
Topics: Automotive Quality Management, Production Quality Control, Quality Management Systems, Quality Management Software, SPC, CAPA, Quality Control in Manufacturing, FMEA, Automotive, Traceability, Warranty, Detroit, Track & Trace, Receiving Inspection, AIAG