I've been a sales engineer here at IBS for over five years now. I've witnessed firsthand the impact the financial crisis has had on companies. Recent events seem to be indicating a change for the better. Over the last year my trips to Detroit have quadrupled. As the health of the economy has begun showing signs of improvement, many of our customers, especially from the automotive industry, are significantly increasing production and sales. Every day I talk to customers who see the need for a quality control and for whom a quality management system becomes of significant importance. They believe that having a good QMS in-place is an important distinguisher from competitors. People are becoming more and more aware that Quality is not just a “service” that needs to be addressed but that it actually increases revenues and profit in the long run. Customer retention is continues to be recognized as critical to business health. A robust quality management system is recognized as the best safeguard of long term business relationships.
Quality Management 2.0 Blog
Topics: Automotive Quality Management, Production Quality Control, Quality Management Systems, Quality Management Software, SPC, CAPA, Quality Control in Manufacturing, FMEA, Automotive, Traceability, Warranty, Detroit, Track & Trace, Receiving Inspection, AIAG
The current dynamic business environment and the competition in today’s slow-growing markets challenge global manufacturers with new requirements such as Built-To-Order, Traceability Management and increasingly short product lifecycles.
After speaking at our 2012 Executive Warranty Forum last month, LNS Research principal analyst Matt Littlefield spoke about current trends in manufacturing, as well as the impact of these trends on warranty management. Based on his thoroughly researched and informative presentation to Forum attendees, we put together some highlights on what role quality has on warranty management for the automotive industry.
After Harry Moser of the Reshoring Initiative's nomination for Quality Professional of the Year 2012, it looks as though Reshoring is trending. According to a recent Reuters article by Nick Zieminski, large U.S. manufacturers are much more likely to shift production from China back to the United States. The reason for this production quality control manufacturing shift is because of the United States' low-cost labor status due to high unemployment. These claims come from a February 2012 survey from the Boston Consulting group.
To build an integrated shop floor quality control program, you need a solid foundation in inspection plan management. Planning your inspection activities is a vital part of performing consistent, standardized statistical process control and IG/OG control. Companies that focus on IPM guarantee product and process quality, while reducing cost and time-to-market.
When was the last time an inspector from the FDA showed up at your site? While many FDA inspections are scheduled with some advance notification, there is always a possibility that an inspector from the agency could show up at your door any time. Are you prepared?
It is a standard practice to have a Standard Operating Procedure (SOP) defining what your organization should do when the FDA (or other government agency) shows up at your site. When was the last time your SOP was reviewed and updated? Are the key quality assurance management players the same? Some of the specific areas that you should consider as part of that procedure should include:
In this video presented at the 20th Annual Audit Division Conference by ASQ, the organization delves into the real costs of poor quality: devastating environmental damage and the loss of human life. Let's take a closer look at the three notorious poor quality examples cited in this Cost of Poor Quality video.
IBS America, Inc. asked seasoned quality and compliance management professionals what they felt as though their biggest mistakes were when first starting on the job. We combed through the most thought-provoking based on the responses we received, and have compiled this list for budding quality management professionals to take into consideration when launching their new careers.
The need for a working understanding of basic quality management system statistical principles is at the heart of Deming's teaching. While accepting the ASQ's Shewhart Medal in 1955, he commented that "Statistical theory has changed practice in almost everything. Statistical techniques, in their ability to aid the discovery of causes, are creating a science of management and a science of administration." His quality process message, directed primarily at management, is stated succinctly in his famous 14 Points for Management:
With the economy in its current state, manufacturers may be cutting costs - but they know that it's not much of a long-term solution. According to a recent Huffington Post article by Bonnie Kavoussi, 90% of manufacturing executives say that innovation will be the key to long-term manufacturing industry growth, not cost-cutting.