Process improvement is an important responsibility for quality professionals: assuring that the company process is performing optimially to be as efficient as possible can greatly impact company costs. While companies can elect to do this manually, the use of process management software can often aid the quality manager in driving home change.
Quality Management 2.0 Blog
- Quality management - what does it really mean to your enterprise?
- Or, more importantly, if you don't have a quality management system in place, what's that costing your company?
IBS America is pleased to announce and report on the success of our newest aid to customer service, Click to Chat, now available on our Contact Us page.
IBS America recently joined the Business Process Improvement group on LinkedIn, which is a collaboration of individuals interested in the implementation of quality assurance and quality control strategies that will successfully change their businesses. One of the leading contributors, Steve Towers, proposed an interesting and dynamic question in regards to quality assurance management: what is your favorite quote about process?
At Harvard Medical School this past May 2011, Dr. Atul Gwande, a renowned surgeon and author, delivered an excellent quality commencement speech in for the 2011 graduates that touched on the importance of quality management systems. We gained great insight into the medical process systems, as did the departing graduates from Harvard Medical School this year, and quoted some particularly relevant sections of his speech.
Quality managers have to spend some of their time putting out fires. The question is, how often?
Topics: Production Quality Control, Quality Management Systems, Document Management Solution, Process Management Software, Enterprise Risk Management, Quality Control in Manufacturing, Facility Management Software