Andrew Zolli, coauthor of the book "Resilience: Why Things Bounce Back," in a recent Harvard Business Review interview relates a story from the auto industry that illustrates the importance of resilience to an organization. He also discusses the strategies for improving the resilience of an organization.
Quality Management 2.0 Blog
Topics: Automotive Quality Management, Process Control, Manufacturing Software, Supply Chain Management, Enterprise Quality Management, Process Management Software, Enterprise Risk Management, Risk Management Software, Risk Management, Manufacturing Productivity, Enterprise Manufacturing Software, Crisis Management, Resilience, Andrew Zolli
One of the issues we see constantly for quality professionals is their desire to communicate more effectively with management. How can you encourage them to make the right company decisions based on your quality data? How can you get them to see what you see?
As quality professionals, you are often faced with collaborating with production processes and other departments within your organization towards a common goal: make the business more profitable. Most often, you have a unique insight as to how to make this possible, but you don't know how to make your vision a reality. To do this, you must understand that one of your most important allies in your company is the financial department, and we'll show you how to speak their language to help your organization benefit.