Quality Management 2.0 Blog

ISO 9001: 2015 Customer Requirements

Posted by Mary McAtee on Jul 02, 2015 @ 10:00 AM

ISO 9001: 2015 Customer Requirements: The Challenges of Just Saying “No”

Everyone is gearing up for the challenge of updating their compliance to the requirements of ISO 9001:2015. Most of the Quality professionals I speak with seem to have digested the new requirements as something very different than past versions. Personally, I don’t quite see it the same way as most of my contemporaries. After careful review, I see the new revision increasing emphasis on long standing requirements and adding measurable controls to help assure attention and accountability.

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Topics: ISO 9001 Quality Management System, ISO 9001

ISO 9001 as a Leadership Tool

Posted by Mary McAtee on Sep 04, 2014 @ 03:00 PM

Not long ago I wrote about people’s attitude and work ethic. I think Labor Day is a good time to take a look at how and why people extend themselves as part of how they approach their work.

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Topics: IBS America, Mary McAtee, Quality, quality management, Management Review, Management Review and Quality Objectives, Quality Objectives, ISO 9001, ISO 14000, ISO 13485

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