Andrew Zolli, coauthor of the book "Resilience: Why Things Bounce Back," in a recent Harvard Business Review interview relates a story from the auto industry that illustrates the importance of resilience to an organization. He also discusses the strategies for improving the resilience of an organization.
Quality Management 2.0 Blog
Topics: Automotive Quality Management, Process Control, Manufacturing Software, Supply Chain Management, Enterprise Quality Management, Process Management Software, Enterprise Risk Management, Risk Management Software, Risk Management, Manufacturing Productivity, Enterprise Manufacturing Software, Crisis Management, Resilience, Andrew Zolli
"Everyone cares about quality. Just ask them. However, unless someone actively measures quality performance, you must question the commitment to improvement."
IBS values the expertise of individuals in the quality management space, and we're always seeking to educate our quality management readers on the latest research end knowledge in the industry. Here is a video of our keynote speaker at a recent User Forum event discussing crisis management, and what it can mean for enhancing your organization's business value. Don't have time to watch the video? Read the transcript, below!
Product quality problems don’t happen overnight, nor are they the result of a crippled procedure or one poorly conceived policy. The problems have brewed over time, sending out signals that risks to product quality are growing.
Savvy professionals take a strategic, company-wide approach to enterprise risk management, minimizing all risks that can significantly undermine business value. By performing Enterprise Risk Management (ERM), companies protect the safety of all their resources, including governance, business processes, operations, and network infrastructure.
Managing risk is no longer a vague and tertiary activity – in this increasingly standards-driven business environment, it is a vital part of an organization’s Governance, Risk Management and Compliance (GRC) program.
Know - Risk Strategy
- Quality management - what does it really mean to your enterprise?
- Or, more importantly, if you don't have a quality management system in place, what's that costing your company?
Quality managers have to spend some of their time putting out fires. The question is, how often?
Topics: Production Quality Control, Quality Management Systems, Document Management Solution, Process Management Software, Enterprise Risk Management, Quality Control in Manufacturing, Facility Management Software