Quality Management 2.0 Blog

Training and Qualification: Work Smarter, Not Harder

Posted by Mary McAtee on Feb 19, 2015 @ 04:38 PM

One of those pronouncements that I have no idea of factual basis or origin concerns developing proficiency. “They” say it takes repeating a task a thousand times before you become an expert. I guess I can understand why they might take this position. Clearly repetition fixes memory. I am trying to think of things I have repeated that many times and it is a short list.

I recently heard a master sushi chef interviewed about his apprenticeship program in Japan. An aspiring chef must study with him for ten years at minimum. They must not marry, they must live at the school and they work for free during their apprenticeship. The jaded New Yorker in me thinks that this master chef has developed a great source of cheap and extremely dedicated labor.  Others will look at this model and point to it with Zen-like certainty that this is how excellence must be cultivated. In practical business terms, training is undeniably invaluable on many levels. It assures competency and consistency that is important for quality and bench marking best practice. In addition to the positive impact on quality it is also fertile ground for identifying opportunities for improvements. It can even serve as the incubator for new ideas and technological advances.

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Topics: Employee Training Software, CompliantPro Training and Qualifications

Continuous Improvement with Document Management & Employee Training

Posted by Mary McAtee on Apr 15, 2014 @ 02:00 PM

Documentation and Training as a Means to Assure Continuous Improvement

“If you don’t know where you’re going any road will take you there”. This is a quote from a keen observer of human nature, the great Yogi Berra. I quote him frequently and in this particular observation he is totally on point. One of the keys to identifying and correcting issues is removing as many variables as possible in order to zero in on what works and what doesn’t. If you can’t reliably baseline a process you get trapped into either a false sense of security that everything is fine or you get entangled in chasing false issues.

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Topics: IBS America, Document Management Software, Mary McAtee, Document Management Systems, Employee Training Software, document control, document management solutions, document management, product and process waivers

Technical Tips - Customizing the Email Messages in CompliantPro

Posted by James Hartford on Oct 23, 2012 @ 11:51 AM

Here's a quick example of how easy it is to change the messages sent by IBS software. Suppose you want to change how the email-message that is sent when a Training Record is coming up for renewal. For this example, suppose you would like to indicate in the Subject line the name of the person whose record this refers to.

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Topics: Document Management Solution, Document Management Software, CompliantPro, Document Management Systems, Compliance Software, Complaint Management, Employee Training Software, CompliantPro Tips and Tricks, CompliantPro Training and Qualifications

Quality Management 2.0 Roundup #4: Most Popular Quality Articles

Posted by Ashley Osgood on Apr 25, 2012 @ 09:43 AM

Since the inception of our Quality Management 2.0 Blog, we've written much content on quality assurance management. Topics have ranged from how-to steps involving your quality management system, to informative posts on basic tools and philosophies of quality.

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Topics: Quality Management Systems, Quality Assurance Management, Employee Training Software

10 Tips to Improving Your Employee Training

Posted by IBS America on Jan 17, 2012 @ 09:54 AM

It is vital that your employees receive comprehensive training in their job requirements and their roles in ensuring the quality of a company’s goods and services. This is necessary not only for compliance with regulations like ISO 9001 and ISO 13485, but to minimize the occurrence of human error and to guarantee the delivery of safe, effective products.

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Topics: Quality Management Software, CompliantPro, Employee Training Software

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