I've been a sales engineer here at IBS for over five years now. I've witnessed firsthand the impact the financial crisis has had on companies. Recent events seem to be indicating a change for the better. Over the last year my trips to Detroit have quadrupled. As the health of the economy has begun showing signs of improvement, many of our customers, especially from the automotive industry, are significantly increasing production and sales. Every day I talk to customers who see the need for a quality control and for whom a quality management system becomes of significant importance. They believe that having a good QMS in-place is an important distinguisher from competitors. People are becoming more and more aware that Quality is not just a “service” that needs to be addressed but that it actually increases revenues and profit in the long run. Customer retention is continues to be recognized as critical to business health. A robust quality management system is recognized as the best safeguard of long term business relationships.
Quality Management 2.0 Blog
Topics: Automotive Quality Management, Production Quality Control, Quality Management Systems, Quality Management Software, SPC, CAPA, Quality Control in Manufacturing, FMEA, Automotive, Traceability, Warranty, Detroit, Track & Trace, Receiving Inspection, AIAG