Quality Management 2.0 Blog

The Human Side of Product Recalls and CAPA

Posted by Mike Richman on May 08, 2013 @ 11:11 AM

As publisher of Quality Digest, I often take a somewhat dispassionate view of process and performance errors. After all, our typical reader is a quality professional whose job, in part, is to figure out why something went wrong and prevent it from occurring again.

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Topics: Automotive Quality Management, Quality Management Systems, Process Control, IBS America, CAPA Software, CAPA, Guest Blog on Quality Management, Corrective Actions and Preventive Actions, Food and Beverage Control, Quality, Risk Management, FMEA, Product Quality Control, Automotive, Cost of Quality, Continuous Improvement, NC/CAPA, Mike Richman, Quality Digest

Using the QMS to Manage Supply Chain Commitments

Posted by Stephen Cummings on Dec 05, 2012 @ 10:00 AM

The supply chain manager depends on a presumption of quality from his suppliers. But what can he do to evaluate his suppliers even before he has a track record from working with them? The automotive industry has developed a tool that helps suppliers provide their customers with an assurance of their ability to meet supply chain performance commitments. The tool, with the odd handle of "MMOG/LE", is a standardized self-assessment survey made up of 206 questions that a supplier would complete and provide to a customer. (Right now, Chrysler, Ford, and GM require MMOG/LE from their suppliers.)

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Topics: Quality Management Systems, Supply Chain Management, Electronic Document Management, Customer Management Software, Document Management Systems, Supply Management Software, Continuous Improvement, AIAG, Supply Chain

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