One quality process that every company has but few are truly comfortable with is their Corrective and Preventive Action Program. People view it like the in-law that protocol demands you invite to Thanksgiving Dinner that no one really wants to deal with who doesn’t know when to leave. The biggest issue seems to be consensus about when and why to create CAPA's. Another inhibitor of effectiveness appears to be how CAPA's are viewed by senior management.
Quality Management 2.0 Blog
“Who’s on First”: The Value of Clear and Accurate Communication
“Give the people a light and they will see their way." It was an unlikely source that brought this message home to me.
It was the end of a long and frustrating day. My long-time colleague, Tisha Tomlinson and I were discussing the situation and trying to plan a strategy that met the needs of all involved parties, over dirty martinis with extra olives. We had spent the day with various Quality and EH&S personnel at one of our large, long-time clients. The company senior management was pushing to expand their product usage to include EH&S.
Topics: Quality Management Systems, Quality Management Software, CAPA Software, CAPA, Tisha Tomlinson, Mary McAtee, Environmental Quality Management, Corrective Actions and Preventive Actions, Quality, Environmental Management System, Environmental Management Software, Environmental Compliance Software, EH&S, Environmental, Auditing Software
How Education is Ruining Your Compliance Initiatives - And What You Can Do About It
Over the last several weeks we dove into a series on “3 Keys to a Successful Integrated Management System,” and one of the sections focused on cooperation. A key part of cooperation is letting creativity flourish. Today, we will dive into both creativity and collaboration (in our school days known as cooperation).
Topics: Document Management Solution, Jim Verzino, IBS America, Document Management Software, CAPA Software, CAPA, Corrective Actions and Preventive Actions, Document Management Systems, Compliance Software, document control, corrective and preventative actions, compliance
As publisher of Quality Digest, I often take a somewhat dispassionate view of process and performance errors. After all, our typical reader is a quality professional whose job, in part, is to figure out why something went wrong and prevent it from occurring again.
Topics: Automotive Quality Management, Quality Management Systems, Process Control, IBS America, CAPA Software, CAPA, Guest Blog on Quality Management, Corrective Actions and Preventive Actions, Food and Beverage Control, Quality, Risk Management, FMEA, Product Quality Control, Automotive, Cost of Quality, Continuous Improvement, NC/CAPA, Mike Richman, Quality Digest
We are all doing triple the amount of work that we need to do, and most of us don’t even know it! At the same time, we are making things more difficult for everyone around us. The saddest part is that we’ve been doing it for a long time.
Topics: Quality Management Systems, Quality Management Software, Jim Verzino, IBS America, CAPA Software, CAPA, Environmental Quality Management, Health and Safety Software, Compliance Software, Environmental Management System, Environmental Management Software, Environmental Compliance Software, Environmental, Social and Governance Management
As a resource for quality and compliance professionals, the Quality Management 2.0 blog would be remiss to make our subscribers aware of the sophisticated, all-inclusive tool that organizations can utilize to help solve their business problems: CompliantPro.
IBS America, Inc. queried some of our customers that have been using the CompliantPro document management software to gain insight on our products and services. This month, customers were asked to respond with their top features of the CompliantPro product. We've highlighted one of our customers' responses here.
IBS America, Inc. has taken the initiative to become a resource to quality professionals looking to enhance their knowledge of quality and compliance to help them move forward in their careers.