Quality Management 2.0 Blog

ISO 9001:2008 Surveillance Audits

Posted by Mary McAtee on Dec 19, 2014 @ 11:06 AM

Old Dog, New Tricksold-dog-new-tricks

Last week was our annual ISO 9001:2008 surveillance Audit. Thousands of companies have depended on us for advice and support in achieving and maximizing the value of their registration efforts. It was to be expected that we would do well and we did. Lapses in compliance could not be blamed on ignorance of the requirements or not understanding what the auditor’s expectations would be. This was a particularly challenging year for IBS as a company. Siemens completed their acquisition of IBS and began the exciting but demanding process of integrating us into the “Digital Factory” Group. This integration resulted in new systems and processes to learn and master. The impact rippled through documentation updates, training requirements, Assessment criteria and almost every facet of our Quality Management System and business processes. We have been registered for over 15 years and we have enough Lead Assessors on staff to populate our own Registrar. It is easy to fall into a compliance rut, same process, same training, etc. This year under the leadership of a new CEO, who understood the value as well as the challenge of organizational change, we were encouraged to form teams to rethink processes and people. Everyone in the organization moved out of their comfort zone to accept new responsibilities and to update and redefine almost every business and quality process. Utilizing the Management Review process we defined a framework of measureable quality objectives that mapped to our business plan goals for the year.

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Topics: 9001 Software

Addressing Multiple Regulatory Requirements with EH&S

Posted by Mary McAtee on Oct 02, 2012 @ 10:00 AM

I was conducting a planning session with a new client recently and as I looked around the room at the implementation team I asked who was representing EH&S? I knew they had purchased the EH&S modules but they weren’t represented in the project plan and time line they had presented to me.  The team leader responded that I would be meeting with personnel from the Environmental Management Group and Corporate Safety Team for separate planning sessions, plural.

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Topics: Quality Management Systems, Environmental Quality Management, Compliance Software, Environmental Management System, Environmental Management Software, Environmental Compliance Software, 9001 Software, EQMS, Regulatory Requirements with EH&S

The Case for Supplier Management Software

Posted by IBS America on Dec 20, 2011 @ 09:19 AM

In today’s competitive marketplace, outsourcing has become an effective way to keep pace with rapidly advancing technologies and increasing pressure to trim time-to-market. But it also presents significant regulatory challenges, as Original Equipment Manufacturers (OEMs) must monitor and control supplier performance in order to maintain compliance and ensure product quality.

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Topics: Quality Management Systems, CompliantPro, Supply Management Software, 9001 Software

IBS Whitepaper: How-To Quality Guide for Sustainability

Posted by Ashley Osgood on Oct 31, 2011 @ 10:00 AM

The term green is the current hot word for anything that may be or pretends to be environmentally friendly. But sustainability, which is defined as meeting today’s needs without sacrificing the resources of future generations, is a trend. We are not acting sustainable now, but momentum is in place to become sustainable.

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Topics: Quality Management Systems, Jim Verzino, Environmental Quality Management, Environmental Management System, 9001 Software

ISO Launches New Energy Management System Standard

Posted by Michelle Baron on Jul 01, 2011 @ 11:36 AM

New Standard Integrates Tightly with ISO 14000 and 9000 

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Topics: Jim Verzino, Environmental Management System, ISO 9001 Quality Management System, 9001 Software

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