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Catch up on the latest news in Quality Management with the IBS America, Inc. daily newspaper - a collection of quality articles from multiple authors and quality specialists.
Read today's edition of "Quality Management 2.0 Daily"
In 2011, IBS team members prepared for and passed the ASQ exam to receive their Quality Improvement Associate Certificate.
Congratulations to the following employees on this achievement:
Julie Arensman
Stephen Cummings
Peter Duff
Tim Gamble
Ashley Osgood
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Title: Managing and Solving Production Based Complaints and Concerns
Date: March 20th, 2012
Time: 10:00am - 11:00am ET
Best-in-class companies build a loyal customer base and solidify a great reputation in the marketplace - and companies who listen to customer feedback and apply it to their business' long-term, continuous improvement.
In the next webinar hosted by IBS America, Inc., we'll help you to gain control over quality within your organization by helping you to build the business case for managing and solving customer complaints with closed loop quality management. You'll learn how to organize these complaints, tie them to corrective actions, and correspond them with the appropriate feedback.
After this webinar, attendees will:
Who should attend: Warranty Managers, Quality Managers, Production Managers
See how companies can improve their customer relations by eliminating product defects and performance issues, and understand how an efficient quality management software system is purpose-built to address complaint management requirements set forth by standards like ISO / TS 16949:2009, ISO 9001, and ISO 13485.
This webinar will take place on Tuesday, March 20th at 10:00am EDT. Sign up by clicking the button below and registering - we look forward to seeing you there!
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