Quality Management 2.0 Blog

IBS Whitepaper: The 2012 Handbook for Quality Management

  

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Whether you are a seasoned quality assurance management professional looking for a fresh start, or a young quality manager just starting your first position, it’s important to know and be aware of the basics of quality.

The 2012 Quality Management Handbook is a comprehensive compilation of facts, tools, and other information you can use to help you take your quality management techniques to the next level, and was compiled by individuals preparing to take the ASQ Quality Improvement Associate certification exam. We recommend that all quality professionals prepare for and take the CQIA exam to enhance their knowledge of quality.

In this 20-page Quality Management 2012 Handbook, you'll learn:

• W. Edwards Deming's “14 Points” and "7 Deadly Diseases of Management" Listed and Explained
• The Standard Definitions of systems and processes, and how they work together
• The Purpose of Teams and what makes them work
• A Complete Cheat Sheet of Quality Improvement Tools
• Management 101: Employee Involvement and Empowerment
• 12 Steps to Improve Your Company Processes
• Top 10 Mistakes Made by Quality Management Professionals

In addition to the topics listed above, you’ll also find the concepts and work of the great quality gurus (like Crosby and Juran) and their philosophies, a detailed depiction of quality improvement tools and how to use them, and even an exclusive “experience” section where experienced quality professionals outline the top mistakes they made early in their compliance management careers.

This handbook is a great resource for you to keep in mind the basics of quality, prepare for this exam, or a great place to start when considering a career in quality.

So, what are you waiting for? Start the year fresh and click the button below to download the 2012 Quality Management Handbook today!