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Catch up on the latest news in Quality Management with the IBS America, Inc. daily newspaper - a collection of quality articles from multiple authors and quality specialists.
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The two most frequently used models of quality management systems are the Baldridge National Quality Program Criteria for Performance Excellence, and the ISO 9000:2000 family of quality management system standards.
In our experience in the quality management software industry, we have found that the definition of the word "quality" is subjective. Each individual has their own interpretation, and we have listed a few quality definitions as well as some industry terms below.
Dimensions of Quality:
IBS America provides 9001 software, a ISO 9001 quality management system, and other compliance software.
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