Quality Management 2.0 Blog

Quality Assurance Documentation and Communication

Posted by Mary McAtee on Oct 30, 2014 @ 03:00 PM

Teams: Life’s Lessons

My CEO sent around an interesting email that centered around a couple of my favorite subjects; personal and peer responsibility and assessing one’s impact or lack of it on the greater company good. I think that more than money or recognition the most important and soul satisfying aspect of work for me is having an impact on the broader view and the ultimate outcome of situations.

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Topics: Quality Management Systems, Quality Management Software, Quality, quality management

Risk Assessment - What Could Possibly Go Wrong?

Posted by Mary McAtee on Oct 22, 2014 @ 04:00 PM

Like pretty much everyone else with a pulse I have watched the sad spectacle of Ebola marching into my living room on every news outlet. Much like an anvil hitting a cartoon character repeatedly, I am gob smacked by the cascading series of lousy decisions made at every level.

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Topics: CAPA, APQP, Risk Management Software, FMEA, Risk Assessment & Analysis

Business Intelligence and SPC Reporting Traps

Posted by Mary McAtee on Oct 08, 2014 @ 11:00 AM

Metric Killers: Avoiding Traps in your Business Intelligence SPC Reporting

Gathering and reporting on data and trends can be an invaluable tool if it is approached with a solid foundation for the results.  You might think that any data report is better than nothing. In reality poorly structured reports with shaky and shady source data can waste valuable time and damage your credibility. Here are just a few data traps to avoid when gathering metrics:

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Topics: SPC, CAPA

FMEA as a Business Process Tool

Posted by Mary McAtee on Oct 03, 2014 @ 12:00 PM

More and more industries are discovering what the Automotive and Heavy Equipment companies have known for years. The same tools they use and trust to define, quantify and control risk around manufacturing design and associated processes can be used for defining, analyzing and controlling risk for any business process. Investing in the education, structure and discipline of a Design and process centric approach to developing and refining your company’s strategy to almost anything you need to do reliably and repeatedly can yield huge and immediate benefits.

If the entire concept of Design and Process FMEAs (Failure Mode Effects Analysis) is new to you here is the Cliff Notes explanation of the basics.

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Topics: IBS America, CAPA, Mary McAtee, APQP, FMEA

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