Quality Management 2.0 Blog

Quality, quality management, and quality control all encompass different aspects and processes within a company: many of which we cover with our IBS America, Inc. blog. We all have an understanding of what makes a quality product, but this definition is as numerous as products being manufactured.

The food and beverage control quality management software solution from IBS America, Inc. software, is perfect for food and beverage control personnel looking to decrease costs and liability for their companies, while increasing their profits.

IBS America, Inc. has two products that include the ability to edit and display documents with rich text using an in-place rich text editor, CompliantPro and QSi System. But why is rich text editing valuable?

Always seeking to gain insight on our products and services, IBS America, Inc. queried some of our customers that have been using the CompliantPro - our electronic document management software solution. Customers were asked to respond with the top 3 benefits that they have realized by using the CompliantPro product. We've highlighted one of our customers' responses here.

Quality Management 2.0 represents an evolutionary technology-based advance - similar to what's happened with web 2.0, or marketing 2.0. The common 2.0 “theme” is all about building community, such as web 2.0 does through social media. This enables people to work together better through communication and transparency.

Introducing the newest IBS America, Inc. co-sponsored whitepaper now available for download: "Closed Loop Quality Management: Creating Visibility and Reducing Risk across the Value Chain"

Quality can be evaluated from many angles. The optimal “Degree of Quality” target is both a customer and provider driven characteristic or trait over time.

Customers decide what level of Quality they want, will accept, and can afford in just about every imaginable product or service. It is noteworthy that some very successful providers of products and services are known for having low quality, yet they are competitive and often have a thriving business portfolio because they understand their market.

Attune to market fluctuations and attentive to the voice of the customer, successful providers make quality decisions cyclically across a time continuum. Increasing quality takes an investment of one or more of the following; time, costs, and/or creativity (which usually involves time and cost).

The IBS America, Inc. team recently interviewed our current customers to discover what value they got out of our quality management software, and how long it took to see a return on investment from the quality management system that they installed.

As I discussed in a previous quality and sustainability blog post, sustainability initiatives in your organization are not going away anytime soon. You are in a great position to help move those programs forward.

Process improvement is an important responsibility for quality professionals: assuring that the company process is performing optimially to be as efficient as possible can greatly impact company costs. While companies can elect to do this manually, the use of process management software can often aid the quality manager in driving home change.

There are two types of savings that IBS America, Inc. customers will experience in their Profit and Loss Statements (P&L) for each compliance software system module that they choose to employ. These two types of cost savings are soft savings and hard savings.

Introducing the newest whitepaper from IBS America, Inc: "Why Sharepoint Doesn't Meet Quality and Compliance Demands."

In my last quality and sustainability post, I discussed why it is good for quality managers to team up with people working on sustainability initiatives and environmental management systems within your organization.