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Catch up on the latest news in Quality Management with the IBS America, Inc. daily newspaper - a collection of quality articles from multiple authors and quality specialists.
Read today's edition of "Quality Management 2.0 Daily"
In 2011, IBS team members prepared for and passed the ASQ exam to receive their Quality Improvement Associate Certificate.
Congratulations to the following employees on this achievement:
Andrew Zolli, coauthor of the book "Resilience: Why Things Bounce Back," in a recent Harvard Business Review interview relates a story from the auto industry that illustrates the importance of resilience to an organization. He also discusses the strategies for improving the resilience of an organization.
I had the good fortune to live over a decade in a large artist colony on Cape Cod. On my daily walk I passed a yard full of different stones with several arches in varying stages of construction. I struck up a conversation with the arch builder and he shared some fascinating information with me.
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