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IBS has the solution for those who need to integrally address quality process management, traceability, production quality-data management, and compliance requirements. 

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The Latest Quality Management News

Catch up on the latest news in Quality Management with the IBS America, Inc. daily newspaper - a collection of quality articles from multiple authors and quality specialists.

quality management news

Read today's edition of "Quality Management 2.0 Daily"

IBS Certfied by ASQ 2011

In 2011, IBS team members prepared for and passed the ASQ exam to receive their Quality Improvement Associate Certificate.

2011 Certified Quality Improvement Associate

Congratulations to the following employees on this achievement: 

Julie Arensman

Stephen Cummings

Peter Duff

Tim Gamble

Ashley Osgood

Quality Management 2.0 Blog

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IBS America Welcomes New VP of Sales and Business Development

  
  
  
quality management software for automotive industry

Michael Rennell joins IBS with a focus on maximizing sales and new business development. 

The Case for CompliantPro: Business Problem Solving Software

  
  
  
quality management software resized 600

As a resource for quality and compliance professionals, the Quality Management 2.0 blog would be remiss to make our subscribers aware of the sophisticated, all-inclusive tool that organizations can utilize to help solve their business problems: CompliantPro.

Who makes the best SME During an FDA inspection?

  
  
  
food and beverage control
A subject matter expert (SME) or domain expert is a person who is an expert in a particular area or topic. When faced with the FDA or another regulatory agency for food and beverage quality control, we tend to call on SMEs that are most intimate or familiar with the details of the process or product in question.

Either way, you can open the door to a very successful inspection or many unnecessary questions. It’s all in how you tell the story with the evidence at hand, either manually or with audit management software.

New Whitepaper: Getting Management Buy-In for Quality Initiatives

  
  
  
how to sell quality to management

A large number of Quality practitioners describe their #1 problem as “Getting Management to Buy In to Quality Programs.” I have seen this show up consistently during my career. I experienced it personally on numerous occasions when I was employed as a Quality manager, and later at many companies after I became a consultant.

Webinar Invitation: Managing and Solving Production-Based Complaints

  
  
  
managing customer complaints webinar resized 600

Title: Managing and Solving Production Based Complaints and Concerns

Value and Quality through Compliance

  
  
  
business goals through compliance

Compliance management stretches far beyond the scope of industry and likely finds genesis in daily living. I find it of peculiar note when specific technical directives distill to fundamental kindergarten tenets. While presenting universal mandates in an arduous set of documents, compliance is a human endeavor. Every assertion that is more than a thought requires authority, and authoritative assertions about a project are stakeholder voices. Ultimately, value and quality within an effort are measured by business goals. Assumptions at iteration zero are vital but not relevant when stakeholders do not share context. A litmus test in a vacuum is a technique.

Key Terms for Operational Health and Safety Systems

  
  
  
health and safety software

Working in quality for your organization, you may be aware of the OHSAS 18001 occupational health and safety management standard. But what does this mean for the young OH&S professional looking to get started in their career, or just getting started with health and safety software systems? IBS has researched and compiled the following selections as a basic go-to glossary guide for organizations required to adhere to this standard.

Are you ready when the FDA shows up at your door?

  
  
  
succeed at your next fda inspection

When was the last time an inspector from the FDA showed up at your site? While many FDA inspections are scheduled with some advance notification, there is always a possibility that an inspector from the agency could show up at your door any time. Are you prepared?

It is a standard practice to have a Standard Operating Procedure (SOP) defining what your organization should do when the FDA (or other government agency) shows up at your site. When was the last time your SOP was reviewed and updated? Are the key quality assurance management players the same? Some of the specific areas that you should consider as part of that procedure should include:

Customer: Top Benefits of IBS Document Management Systems

  
  
  
document management software

IBS America, Inc. queried some of our customers that have been using the CompliantPro  document management software to gain insight on our products and services. This month, customers were asked to respond with their top features of the CompliantPro product. We've highlighted one of our customers' responses here.

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