Quality Management 2.0 Blog

W. Edwards Deming "14 Points" express Deming's philosophy of management: specifically, they break down the need for a working understanding of basic quality management system statistical principles. In addition to Deming's 14 points, he also outlined Seven Deadly Diseases, which describe the most serious barriers that management potentially faces within an organization. Outlined below are his Seven Deadly Diseases of Management, as well as an explanation of each.

1. Lack of constancy of purpose to plan product and service that will have a market and keep the company in business, and provide jobs.

Inspecting your incoming and outgoing goods is a vital facet of ensuring your organization's product quality. Quality assurance management via consistent collection and analysis of data enables manufacturers to identify defects and quickly initiate process improvements. Companies that automate their IG/OG processes with software tools achieve lower quality costs and greater efficiency.

As an active participator in LinkedIn groups on quality management, IBS America recently posed an interesting and dynamic question in regards to quality assurance management to the members of the Corrective and Preventive Action LinkedIn Group (CAPA): "What is your favorite quote about process?"

In today’s competitive marketplace, outsourcing has become an effective way to keep pace with rapidly advancing technologies and increasing pressure to trim time-to-market. But it also presents significant regulatory challenges, as Original Equipment Manufacturers (OEMs) must monitor and control supplier performance in order to maintain compliance and ensure product quality.

Processes and systems can be easily confused terms in the quality management systems space. In reality, the terms are in fact related to each other, but represent two different entities: a process is a set of interrelated / interacting activities that transforms inputs into outputs, while a system is a set of interrelated / interacting processes.

IBS America, Inc. asked seasoned quality and compliance management professionals what they felt as though their biggest mistakes were when first starting on the job. We combed through the most thought-provoking based on the responses we received, and have compiled this list for budding quality management professionals to take into consideration when launching their new careers.

The IBS America, Inc. Document Management Solution is a tightly integrated part of our enterprise compliance management software, CompliantPro. 

Walter Shewhart and W. Edwards Deming began development of quality improvement tools in the 1930s-40s, and in 1976 the Japanese Society for Quality Control Technique Development expanded on their tools for a more comprehensive list of quality control tools. Today, we use these tools as devices to help accomplish purposes of our quality improvement techniques, with these tools alone or incorporated within quality control software.

IBS America, Inc. queried some of our customers that have been using the CompliantPro electronic document management to gain insight on our products and services. This month, customers were asked to respond with their top features of the CompliantPro product. We've highlighted one of our customers' responses here.

IBS America, Inc. is dedicated to become a resource to quality professionals looking to enhance their knowledge of quality and compliance and to thus help them move forward in their careers.

Change is hard. Even if it is change for the better, getting it done can be difficult. Yet in companies today, change is being forced upon people like never before – specifically in the area of sustainability. Sustainable businesses by definition produce less waste, and less waste means less costs for companies. In a struggling economy, every chance for cost-cutting must be seriously considered.

Now that Q4 is coming to a close and you are wrapping up end-of-year business and setting fresh quality management goals for the year ahead, there is still time left (about 30 days) to make a valuable investment that will pay for itself in 2012. Let me explain.