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IBS has the solution for those who need to integrally address quality process management, traceability, production quality-data management, and compliance requirements. 

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The Latest Quality Management News

Catch up on the latest news in Quality Management with the IBS America, Inc. daily newspaper - a collection of quality articles from multiple authors and quality specialists.

quality management news

Read today's edition of "Quality Management 2.0 Daily"

IBS Certfied by ASQ 2011

In 2011, IBS team members prepared for and passed the ASQ exam to receive their Quality Improvement Associate Certificate.

2011 Certified Quality Improvement Associate

Congratulations to the following employees on this achievement: 

Julie Arensman

Stephen Cummings

Peter Duff

Tim Gamble

Ashley Osgood

Quality Management 2.0 Blog

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Making Change Work: Practical Ways for Overcoming Human Resistance to Change

  
  
  
how analytical people thinkWe all know that many quality assurance management  changes—introduced with great fanfare—fail to meet the goals that their sponsors envisioned.

Changes that fail usually do not do so because of technical reasons: that is, because there was something inherently flawed about the change itself. They usually fail because of human reasons: that is, because the promoters of the change did not attend to the healthy, real, and predictable reactions of normal people to disturbances in their routine.

7 Signs Your Quality Management Program is in Trouble

  
  
  
warning signs of quality management failure

Product quality problems don’t happen overnight, nor are they the result of a crippled procedure or one poorly conceived policy. The problems have brewed over time, sending out signals that risks to product quality are growing.

IBS Whitepaper: The 2012 Handbook for Quality Management

  
  
  
2012 quality management handbook

Whether you are a seasoned quality assurance management professional looking for a fresh start, or a young quality manager just starting your first position, it’s important to know and be aware of the basics of quality.

Webinar Sign Up: Why a Document Control System Makes Sense

  
  
  
document control

Title: Why an Electronic Document Control System Makes Good Business Sense

The Case for Quality Control Software

  
  
  
quality assurance software

Effective quality assurance and quality control is critical for building safe products and attracting loyal customers. Yet manufacturers struggle to eliminate product defects and continuously improve processes while driving down quality costs. If any of the following scenarios applies to your organizations' day-to-day activities, quality control software may be a prudent and profitable option to consider.

10 Tips to Improving Your Employee Training

  
  
  
employee qualification software

It is vital that your employees receive comprehensive training in their job requirements and their roles in ensuring the quality of a company’s goods and services. This is necessary not only for compliance with regulations like ISO 9001 and ISO 13485, but to minimize the occurrence of human error and to guarantee the delivery of safe, effective products.

Quality 101: Improvement Tools Cheat Sheet, Part 2

  
  
  
affinity diagram quality improvement tools

After our previous post on Quality Improvement Tools by Shewhart and Deming, here is the continuation explaining in-depth the remaining continuous process improvement tools. These tools can help accomplish purposes of our quality improvement techniques, with these tools alone or incorporated within software quality management systems.

ASQ Quality Improvement Associate Certification

  
  
  
CQIA Exam

With the new 2012 year ahead of us, IBS has taken stock of all the new initiatives and accomplishments of the past year, and are planning our next steps going forward.

Whitepaper: New Study on Maximizing Warranty Management Potentials

  
  
  
warranty management study

The parent company of IBS America, Inc. - IBS AG - has commissioned corporate consultants, Confluentes, with the compilation of an international comparative study on the theme of warranty management.

Is a Good Quality Management System Like a Good Business Plan?

  
  
  
quality management in your business plan

Considering the aspects that go into both an organization's quality management system and their overarching business plan, there are similarities and differences that must be taken into account.

Quality 101: The Purpose of Teams and What Makes Them Work

  
  
  
building a team within quality management system

A team is a group of people organized to work together in order to accomplish a specific objective. Individuals within the team, which involves two or more people, are all equally accountable for the accomplishment of the goals the team has been tasked with. Ideally, team members have complimentary skills, so that the combination of their knowledge, experience, aptitude, and attitude achieves a common purpose. 

Total Cost of Ownership: See Your Gap in Local VS Offshore Costs

  
  
  
total cost of ownership

First, thanks to IBS for the chance to speak at the September 2011 User Forum. Great attendees and informative content!

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